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ICO Reclaim Process

As you've probably already heard, we will be shutting down DECENT Go at the end of January (January 29, 2019). Unfortunately, this means the ICO Reclaim portal will be shut down a well.

In case you haven’t completed the ICO Reclaim process, it means we are currently holding your DCT tokens. However, as a gesture of goodwill, if you complete the process below prior to the end of January shutdown, we will prioritize your inquiry.

In order to claim your DCT:

  1. Send an email to icoreclaim@decent.ch using the same email address registered during the ICO
  2. A ticket will be created for your reclaim
  3. DECENT Support will verify your email address
  4. DECENT Support will help you create a new wallet
  5. DECENT will verify your new wallet account and DCT will be transferred to your wallet 

After January 30, you may still claim your DCT tokens but the process will take up to 6 months.

If you have any questions, please feel free to contact our team at support@decent.ch.