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How can I access my account’s private key and/or brain key?

  1. First, you need to log into your DGo account. Go to decentgo.com and click the “LOG IN” button in the upper right corner.
     
  2. Enter your registered email and password.

    In case you don’t remember your password, you can recover your account in the login section of the website, by clicking on the “Forgot Password?” button and entering your recovery phrase (16-word brain key which had been generated during your initial account set-up).
     
  3. After you’ve successfully logged in, click on your account details in the upper right corner. A drop-down menu will show up. Select “Security”.
     
  4. In the Security Center page, select “Show” next to Credentials. The site will ask you to enter your password to display your Recovery Phrase.
     
  5. After entering the password, you will have access to your Recovery Phrase, Private Key, Public Key and the green button “EXPORT WALLET FILE” which allows for downloading your encrypted wallet file in JSON format to your computer.

    Please make sure to save these credentials someplace safe, preferably on two separate places.

    You can use them to log into our new DECENT Web Wallet.